Finding the right way in a crisis - communication in crisis situations requires a high level of skill. I have been working in crisis communication situations for 20 years and I know:
- To gain people's trust in a crisis, personal presence of top management is crucial. This has to be trained for example in media training.
- The interaction of all those involved in a crisis team should also be practiced, for example with a simulation.
- A crisis manual based on scenarios is the ideal central management tool in an emergency.
In the field of crisis prevention, I have been working with financial service providers, biotech companies, Internet service providers, renewable energies, the security industry, public administration and the food industry, among others.
When a crisis occurs, I support companies in the operational implementation of all necessary communication measures.
In such acute situations, I have assisted organizations in the health, energy, food, finance, construction and media industries, among others. During the current pandemic, I created communications for employees, patients, customers and the various stakeholders in public administration.
The result is crisis communication that offers orientation, allays fears and provides answers.
Would you like to know more? Then get in touch with me!